Cookie Policy
Last updated: 24 April 2026
1. Introduction
This Cookie Policy explains how Kiran Sp. z o.o., operating under the brand enuchat ("we," "our," or "us"), uses cookies and similar technologies when you visit our website and use our Service. This policy should be read alongside our Privacy Policy.
2. Types of Cookies and Storage We Use
2.1 Essential Cookies
These cookies are necessary for the website to function properly and cannot be disabled.
| Cookie Name | Purpose | Duration |
|---|---|---|
i18n_redirected | Stores your language preference so the website displays in your chosen language | 1 year |
enuchat_cookie_consent | Records your cookie consent choice so we don't ask again | Persistent |
2.2 Widget localStorage
The enuchat chat widget uses browser localStorage (not cookies) to maintain conversation state. This data is stored only in the visitor's browser and is not transmitted as part of HTTP requests.
| Storage Key | Purpose | Duration |
|---|---|---|
enuchat_visitor_id | A randomly generated identifier to associate the visitor with their conversations | Persistent |
enuchat_conversation_id | Stores the active conversation ID so the visitor can continue their conversation | Persistent |
enuchat_operator_engaged | Tracks whether an operator has joined the conversation | Persistent |
2.3 Analytics Cookies (Optional)
These cookies are only set if you consent to analytics cookies via our cookie banner. They help us understand how visitors interact with our website.
| Cookie Name | Purpose | Duration |
|---|---|---|
_ga | Google Analytics — distinguishes unique visitors | 2 years |
_ga_* | Google Analytics — maintains session state | 2 years |
3. Third-Party Cookies
We use Google Analytics to analyse website traffic and usage patterns. Google Analytics cookies are only set when you provide consent via our cookie banner. Google may process data on servers outside the EU. For more information, see Google's Privacy Policy.
We do not use any other third-party cookies on our website.
4. Your Cookie Choices
When you first visit our website, you will see a cookie consent banner that allows you to:
- Accept All Cookies: Enable all cookies including analytics
- Essential Only: Allow only essential cookies required for the website to function
You can change your preferences at any time by clearing your cookies and revisiting the website, which will trigger the consent banner again.
5. Managing Your Preferences
In addition to our cookie banner, you can control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored on your device
- Delete individual or all cookies
- Block cookies from specific or all websites
- Block third-party cookies
For instructions on managing cookies in your browser, visit:
Please note that disabling essential cookies may impact the functionality of the website.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of the website after changes constitutes acceptance of the updated Cookie Policy.
7. Contact Us
If you have questions about this Cookie Policy, please contact us at:
- Company: Kiran Sp. z o.o.
- Brand: enuchat
- NIP: 5342580173
- KRS: 0000723560
- Email: info@enuchat.com
- Address: Działkowa 95/10, 05-808 Pruszków, Poland